Frequently Asked Questions

On the left corner of the light blue bar above the displayed collection is the Collection Icon showing the name ( Tag Type ) of collection Currently on Display. By clicking on the Tag Type value, the list of all available Tag Types that have an asset defined under them is displayed. By selecting any Tag Type the Collection on Display changes to that Tag Type.

The system always remembers the last displayed Collection, and automatically opens that whenever you switch back or restart the app.

Category is the only mandatory Tag type, and an asset MUST have at least one Tag Value from the Category Tag Type.

There is no limit on number of Tag Values a single asset can have nor the number of assets that can have the same Tag Value.

NO , there is no limit on number of Tag Values set up for a Tag Type, nor on the number of Tag Types defined.

No, a Tag Value is unique across all Tag Types, and cannot be the same for two different Tag Types

Yes, a Tag Value and Tag Type can have the same value. This is how we define a hierarchical relationship between two Tag Values. ( see the FAQ on Hierarchical relationship between Tag Values to better understand this)

Hierarchical relationships between Tag Values allow you to organize assets into different levels of subgroups. To create such a relationship, a Tag Value must also be defined as a Tag Type. This means that Tag Values of this new Tag Type will have a hierarchical child relationship with the parent Tag Value.

For example, if Tag Value 'A' is also a Tag Type 'A' with Tag Values 'AA' and 'AB', then assets tagged with 'AA' or 'AB' will automatically inherit the Tag Value 'A'. There is no limit to the hierarchy levels.

To illustrate this with a real-life example:
  • Suppose "CLOTHES" is a Tag Value under the Tag Type "CATEGORY".
  • "CLOTHES" is also defined as a Tag Type with Tag Values "SHIRTS", "TROUSERS", and "JACKETS".
  • "SHIRTS" can be further defined as a Tag Type with Tag Values "FORMAL_SHIRTS" and "CASUAL_SHIRTS".
  • An asset tagged with "FORMAL_SHIRTS" will automatically inherit the Tag Values "SHIRTS" and "CLOTHES".

You can locate all the assets sharing a Tag Value in multiple ways - Under Settings Manage Tag Values, all Tag Values with a count of assets having that Tag Value is displayed on the right side, against the selected Tag Type on the Left Column. By long pressing the Tag Value, the collection of assets having that Tag Type are displayed.

When viewing any asset in its Detail Screen, if you long Press on any Tag Value belonging to that asset, the collection of assets having that Tag Type are displayed.

When you list all the assets that share a Tag Value, there is an Icon to modify the common Tag Values, on top right. On selecting that Icon, all common Tags Values amongst those assets are shown. You can delete a Tag Value OR add a new Tag Value , which will be applied to all those assets.

To rename a Tag, you need to delete the old Tag Value and Add a new Tag Value that will in effect result in the Tag Value being renamed to new Value.

Note :- When a Tag Value belonging to Tag Type category is deleted and not replaced by another Tag Value of Tag Type category, then, if any of the listed assets ends up without any Tag Value of Tag Type category, will not be able to delete its original Tag Value of Tag Type category.

In the Add/ Edit asset Detail screen, the icon activates the microphone for searching the spoken Tag Value. For this Icon to be enabled, the "Voice On" option should be enabled under Settings. And for better accuracy select the most suitable "Voice Language" also under Settings.

During Tag Value search via Voice, if the system finds multiple Tag Values via partial match, then the list of matching Tag Values is displayed for user to make a manual selection. If there is one exact match, then that Tag Value is automatically selected and added to the displayed Tag Value list for the Asset.

In the settings screen there are two complimentary options - "Export as CSV" and "Bulk import Data using CSV", each having the option to Export or Import the asset detail information or the Tag Value/ Tag Type master data.

You can use the "Export Tags and Tag Types " and "Import Tags" to share the Tag Value/ Tag Type master Data between two different app instances on different mobiles, or manually add entries to the Tag master Data in the CSV and Import the CSV on the same or different mobile.

Reminders are used to remind you of a specific future event related to that asset e.g. renewals, periodic service/ repair, return of borrowed assets etc. The purpose is not limited to the examples cited, and its left to the users need and imagination. And yes, there is no limit on number of reminders for an asset.

Reminders are specific to an asset, and hence accessed via the asset detail screen, where the bell icon for reminders is at the bottom. If there are any existing active reminders related to that asset, then the system displays a count of those reminders. Locate the specific asset and open the asset detail screen. Click on the bell icon on the bottom to take you to the reminder screen. Use the icon on the top right of the reminder screen to add a reminder or you may modify / delete existing reminders.

Yes, when you chose the reminders icon in the main app screen, by default it displays all the active reminders, grouped and sorted by assets. You can change the sort order to view in chronological order ( the earliest due reminder first ) or switch back to the default order, by choosing the Sort icon on the top in the reminder screen.

The INACTIVE Tab on the reminder screen displays all past reminders. Reminder are automatically moved to the inactive status when they are past the present time, and will not generate any notifications.

The ACTIVE Tab on the reminder screen displays all current/ future reminders that will generate notifications at the appropriate time.

Transactions are used to record ( and subsequently view ) events/ transactions related to that asset e.g. purchase, service/ repair details and invoice, disposal etc. The use case is left to the users need and imagination. And yes, there is no limit on number of transactions for an asset.

Transactions are specific to an asset, and hence accessed via the asset detail screen, where the Transactions icon is at the bottom. If there are existing transactions related to that asset, then the system displays a count of those transactions. While recording a transaction the system also provides for capturing an attachment e.g. invoice, service report etc. related to that transaction.

Yes, your data is completely safe, as it always stored in an encrypted format using a password that is created by and known only to you. At no point can that data be accessed without physical access to your device and knowing the database encryption password.

Unfortunately, D’kluter or FutureSoft India does not have access to your passwords. You are hence advised to keep a copy of your password securely, which will only be required by you in any event where you need to manually migrate your app data, or if the device keychain is corrupted for some reason.

The Data encryption password is used to encrypt the database that stores all your data. There is no default password, and system forces you to set up one, when you use of the app for the first time. If you subsequently wish to change the password, you can do that by going to the Settings Change DB Encryption Password option. This password is only known to you and hence you need to keep it securely.

When you change your password, you will not be able to access/ restore any past backups created with the earlier password. Hence we strongly recommend that you take a fresh backup after changing your password.

The D'kluter app only has access to its own data and the content created by user within the app. It does not have access to any other data on the device on which it is installed. D'kluter does not store any of the data on its cloud or elsewhere. And hence all the user content is only privy to the user themselves.

If your device has been backed up by the system on your iCloud or Google cloud as part of its device backup, it will automatically be restored along with the keychain on your new device, if and when you opt to restore that device backup. As with any other app data, only the data up to the point when that backup was done will be available.

Alternatively if you have done a manual backup at any point of time, you may use that backup to restore the app data to that status. In the event that your system does not have a device level backup, then you must install the app on your new device and restore the latest backup done by you from your iCloud ( or Google cloud). While installing the app on the new device you will need to enter the right database password to enable access to the encrypted database.

The encrypted Backup is stored in the D'kluter directory within your iCloud (or Google Drive) storage. Only those having access to your iCloud can access this backup, and would still need the Database password to decrypt the data.

The ever increasing resolution offered by new mobile devices results in greater storage requirements, without any apparent benefit in use for an app like D'kluter. The ‘COMPRESS IMAGES’ option is used to reduce the resolution quality of an image for reduced storage and faster searching. Its completely up to the user to decide whether to opt for this, and the desired level of compression. Once opted for, all subsequent images added to the app will use this new level of compression.

The app automatically generates FEATURE-POINTS for all images stored. These feature points are used by the AI algorithm when conducting Image search. Typically when you change your mobile device to one which may have a different resolution, and restore the backup, its possible the earlier generated feature points may not work properly. Hence in any such situations where the Image search is observed to return inaccurate results, its recommended to REGENERATE the FEATURE-POINTS.

This is a diagnostic tool that can be enabled to log all the SQL statements generated by the system from that point onwards, so that it can be reviewed by the development team for any troubleshooting. It also includes the option to close/ clear, and to email the Audit Log to us for troubleshooting purposes.

The app uses this value as the default time for a reminder, when setting up a new reminder. The user can always override that value for the current reminder being added.

Under the global search functionality, use the camera icon to select an image from the gallery or using the camera . In the camera option, after an image is snapped, the system displays a screen to edit the images. This also includes an option to clear the background, which results in better search accuracy. The clear background option is also available when adding an image via the camera to an asset, and its recommended to use that option for better image search results.

The View Recently Added/ Recently Modified icon on the top right of the main screen shows the list of all assets that were recently added/ modified.

You can locate the detail of all changes made to an asset in the past in a chronological order ( newest first ) by selecting the asset and viewing the Audit Log via the icon on the top of the Asset Detail screen.

You can locate the detail of all changes made to ALL asset in the past in a chronological order ( newest first) via the "Audit Logs" option in the Settings Screen.

In both the scenarios there are icons on the top displayed to either filter the Audit Log by date time, by change data element ( whether effecting main asset screen detail OR reminders, transactions, Image/ Document / Voice File ) and Change Action (Add., Delete, Modify), OR to clear the Audit Log up to a selected date/ time.

In the settings screen there are two complimentary options - "Export as CSV" and "Bulk import Data using CSV". Each having the option to Export or Import the asset detail information or the Tag Value/ Tag Type master data. You can use the "Export Assets " and "Import Assets" to bulk edit the asset detail information ( Asset Name, Description and Tags ) for existing assets or Adding new assets with the minimal information of Asset Name, Description and Tags. Any new Tag Values included in the CSV being imported should be preceded by their Tag Type, even if its a new Tag Type.

Yes, the Filter option on the main Screen allows one to filter and view collection of all assets that fulfil the filter criteria. Tag Values selected within the same Tag Type follow the OR condition, and across Tag Types, the AND condition applies.