Privacy Policy

This privacy notice for D'Klutteř (‘we’, ‘us’ or ‘our’) describes how and why we might collect, store, use and/or share (process) your information when you use our Services, such as when you:

  • Download and use our mobile application (D'Klutteř)
  • Engage with us in any other related ways

1. WHAT INFORMATION DO WE COLLECT?

No User Data is collected by the App.

We do not collect any personal information from users of the App unless explicitly provided by the user. The personal information that we collect depend on the context of your interaction with us and the Services, the choices you make and the features you use.

In the case of licensed users, we will require a registered email ID to be able to provide support to the user.

We do not process sensitive information.

Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

2. HOW DO WE PROCESS YOUR INFORMATION?

User-Submitted Feedback:

If you choose to submit feedback, FAQs, or use our help form, we may collect the following information:

  • Email Address: To respond to your inquiries and feedback.
  • Device, OS and App version: To understand device environment being used by you.
  • Feedback Information: The content of your feedback or inquiry
  • SQL Query Log: The underlying SQL queries being generated by the app to diagnose the problem

How We Use Information

We use the information collected solely for the purpose of responding to your inquiries, diagnose any problem / app misbehaviour being faced while using the app, addressing your feedback, and improving the App's functionality. We do not use the information for any other purpose, and we do not share it with third parties.

3. WHAT LEGAL BASIS DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under the applicable law, like with your consent, to comply with laws, to provide you with service to enter into or fulfil our contractual obligations, to protect your rights or to fulfil our legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not share your personal information to any third party.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale, financing or acquisition of all or a portion of our business to another company.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposed set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which the users have an account with us.

6. DATA SECURITY

We prioritise the security of user-provided information. The data stored within the app is always maintained in an encrypted format. It always remains encrypted until the user enters the correct password to access the app, at which point it is decrypted in memory for the user interaction.

Furthermore, during data exchange for any purpose, we implement encryption to safeguard information transmission. We employ secure communication protocols to protect the integrity and confidentiality of user data.

For users with the app installed on multiple devices, we offer cloud sync functionality. The synchronisation process utilises your personal iCloud account to securely transfer data between devices. In future versions, we plan to introduce WIFI sync as an additional option.

It is important to note that no user data is stored on our servers. The encrypted data remains within the user's control and is only decrypted locally on the user's device memory.

However, please be aware that while we take extensive measures to secure user data, no method of transmission over the internet or electronic storage is 100% secure. Users are encouraged to choose strong, unique passwords and exercise caution when using the app on shared or public devices.

7. PASSWORDS AND DATA SYNC

  • Password Security: We expect users to remember their passwords, and the data is in sync (optional) with their own Apple ID iCloud. Passwords are not stored with us.
  • Password Retrieval: If a password is forgotten or lost, it cannot be retrieved by us. Ensure you remember your password for continued access to the App.

8. USER ADDED LINKS

The App allows users to manually paste and store links within the app. These links are user-generated, and the app does not automatically include any predefined links.

9. DO WE COLLECT INORMATON FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependant’s use of the Services.

10. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change or terminate your account at any time.

If you would at any time like to review or change information or terminate your account you can: contact us at support@dkluter.com

11. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on this page. Users are advised to review this Policy periodically for any changes.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at support@dkluter.com